Privacy Policy
How StrataPro protects and handles your data
Introduction
This Privacy Policy explains how StrataPro ("we", "us", or "our") collects, uses, and protects your personal information when you use our strata management platform. We respect your privacy and are committed to protecting your personal data.
Information We Collect
We may collect the following types of information:
- Personal information (name, email address, phone number)
- Property details related to your strata management
- Payment information (processed securely through our payment providers)
- Communications between owners and strata committees
- Usage data and analytics information
How We Use Your Information
We use your information to:
- Provide and improve our strata management services
- Process transactions and manage billing
- Communicate with you about your account or property
- Send important notices and updates
- Respond to your inquiries and support requests
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with regular backups, and we use encryption for sensitive information.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party service providers to assist with certain functions, such as payment processing, data analysis, and customer support. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to or restrict certain processing activities
- Request a copy of your data in a portable format
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our platform or via email.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@stratapro.com.
Last updated: December 2023